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Ryobi Warranty (800) 525-2579 www.ryobitools.com

Ryobi tools carry a variety of warranties based on the year they were manufactured and the type of tool.  All Ryobi tools warranties come from the Date Code (Serial Number) and requires a valid proof of purchase receipt.  

 

Ryobi Warranty Rules 

2-Year Warranty

All Ryobi brand products are covered under a 2-Year Manufacturer's Warranty that is based upon the date of purchase.  A proof of purchase receipt is required for any warranty repairs to be completed.

 

3-Year Warranty

All Ryobi Outdoor Products purchased on or after January 1, 2009 are covered by a 3-Year Warranty.  All Ryobi Portable Power Tools and Bench/Stationary tools purchased on or after January 1, 2011 are covered by a 3-Year Warranty.

 

Ryobi Power Tool - Limited Three-Year Warranty and 90-Day Exchange Policy

One World Technologies, Inc., warrants its Ryobi power tools with the following conditions:

90-Day Exchange Policy

During the first 90 days after date of purchase, you may either request service under this warranty or you may exchange any Ryobi power tool which does not work properly due to defective workmanship or materials by returning the power tool to the dealer from which it was purchased.  To receive a replacement power tool or requested warranty service, you must present proof of purchase and return all original equipment packaged with the original product.  The replacement power tool will be covered by the limited warranty for the balance of the three year period from the date of the original purchase.

What this Warranty Covers

This warranty covers all defects in workmanship or materials in your Ryobi power tool for a period of three years from the date of purchase.  With the exception of batteries, power tool accessories are warrantied for ninety (90) days.  Batteries are warrantied for three years.

How to Get Service 

Just return the power tool, properly packaged and postage prepaid, to an Authorized Service Center.  You can obtain the location of the Service Center nearest you by contacting a Service Representative at One World Technologies, Inc., P.O. Box 1207, Anderson, SC 29622-1207, by calling (800)525-2579, or by logging on to www.ryobitools.com.   When you request warranty service, you must also present proof of purchase documentation, which includes the date of purchase (for example, a bill of sale).  We will repair any faulty workmanship, and either repair or replace any defective part, at our option.  We will do so without any charge to you. We will complete the work in a reasonable time, but, in any case, within ninety (90) days or less.

What's Not Covered

This warranty applies only to the original purchaser at retail and may not be transferred.  This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defects resulting from misuse, abuse, neglect, alteration, modification or repairs by other than Authorized Service Centers.  One World Technologies, Inc., makes no warranties, representations or promises as to the quality or performance of its power tools other than those specifically stated in this warranty.

Additional Limitations 

Any implied warranties granted under state law, including warranties or merchantability or fitness for a particular purpose, are limited to three years from the date of purchase.  One World Technologies, Inc., is not responsible for direct, indirect, or incidental damages, so the above limitations and exclusions may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

 

5- Year Warranty

Reg Lithium-ion tool within 30-days of purchase and Ryobi will officially extend the warranty for two additional years.  All Ryobi 40V Lithium-ion tools purchased on or after January 1, 2014 qualify.  Please retain your receipt as proof of purchase for use of the warranty.